Privacy Policy
MiraFeld Privacy Policy
Effective Date: 7 April 2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site, purchase artwork or licences, subscribe to our mailing list, or otherwise interact with us.
We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Even though many small businesses are exempt from Australian Privacy Principles, we aim to handle personal information in a way that is consistent with the APPs as a matter of good practice.
1. Information We Collect
We may collect the following types of personal information:
Contact details: name, email address, postal address, phone number
Payment information: billing details and transaction data (processed securely by third-party payment providers; we do not store full card details)
Account and purchase history: orders, downloads, licences purchased, and transaction records, login details
Website usage data: IP address, browser type, device information, pages visited, and interaction data (via cookies and analytics tools)
Business name : For business branding and merchandise licensing clients
Reference photos and branding details : Design brief and reference images
We collect this information when you:
make a purchase or download a product
subscribe to our newsletter or mailing list
contact us for support or enquiries
browse or interact with our Site or digital content
2. How We Use Your Information
We use your personal information to:
process and manage orders, licences, and refunds
communicate with you about purchases, updates, or enquiries
send marketing communications (where you have opted in)
improve our website, products, and customer experience
comply with legal and tax obligations
detect and prevent fraud or unauthorised activity
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may disclose your information to:
Payment processors (currently Square) to process transactions
Website and e-commerce providers (currently Squarespace)
Email and marketing platforms for newsletters and communications
Analytics providers
Service providers who assist with hosting, delivery, or support
Some of these providers may be located outside Australia or may store personal information on servers outside of Australia ( including the United States and other countries where their data centres are based). Where we disclose personal information overseas, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles.
We may also disclose information:
where required by law
to protect our legal rights
in connection with a business transfer (e.g. sale or restructure)
4. Cookies and Analytics
We use Squarespace’s built in analytics tools to understand how visitors use our site.
Cookies may include:
Essential cookies (for cart, login, basic security)
Performance and analytics cookies (for example, cookies used by Squarespace’s built in analytics tools)
You can manage or disable cookies through your browser settings. Some features of the Site may not function correctly if cookies are disabled.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure, including:
SSL encryption for data transmitted through the Site
secure storage of personal information
restricting access to authorised personnel and service providers
Payment details are processed directly by secure third-party providers and are not stored by MiraFeld.
While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information (subject to legal obligations)
opt out of marketing communications at any time
Our handling of personal information and the rights described here are primarily based on Australian law. If you are located in another country, you may have additional rights under your local laws; you can contact us and we will do our best to assist.
You can unsubscribe from marketing emails using the link in our communications or by contacting us.
To exercise any of your rights, contact us at mirafeld@mail.com.
We may need to verify your identity before responding. We aim to respond within a reasonable period.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy.
For example, we generally retain:
order and transaction records for at least 7 years (for tax and accounting purposes)
marketing contact details until you unsubscribe
analytics data for a limited period, after which it is deleted or anonymised
once data is no longer needed it is deleted or de-identified.
8. Children’s Privacy
Our site is intended for adults. If you are under 18, you should only use the Site with the involvement of a parent or guardian, and you should not provide us with any personal information without there consent.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.
9. International Users
If you access our Site from outside Australia, your information may be processed in Australia or in other countries where our service providers (such as Squarespace and Square) operate.
By using the Site, you acknowledge that your information may be transferred and processed internationally, and we will take reasonable steps to ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with the revised effective date.
Where changes are significant, we may also notify you via email or through the Site.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us. If you are not happy with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner. Further information is available on the OAIC website.
Email: mirafeld@mail.com
